Mitel OpenPhone 27 - Manual (Page 27)

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Call Forward
Call Forward lets you redirect incoming calls to an alternate number. Always redirects all
incoming calls regardless of the state of your phone. B-Int redirects internal calls when your
phone is busy, and B-Ext redirects external calls when your phone is busy. NA-Int redirects
internal calls after several rings if you don't answer, and NA-Ext redirects external calls after
several rings if you don't answer. It is common practice to set call forwarding to a voice mail
system that is internal to the 3300 system (ask your system administrator for details regarding the
voice mail system). You can also program Call Forwarding using the 3300 ICP Desktop Tool.
You will know if call forwarding is enabled by using the menus as described. If Call Forward is
enabled on an OpenPhone27, there is audible indication and an asterisk * will be shown next to
the number. If Call Forward is enabled, you will hear interrupted dial tone whenever you go off-
hook (by pressing the key). However, if other Call Forwarding is enabled, there is no audible
indication.
To program Call Forward:
1. Long press the key.
2. Press No until “Call Forwarding?” appears.
3. Press Yes.
4. Press Next until the desired type of Call Forward appears (see above).
5. Press Review.
6. If a number is already programmed, press Change.
7. Press Program.
8. Do one of the following:
• Dial the destination number.
• For Call Forward I Am Here, dial your extension number.
9. Press Save.
10. Long press the key.
To turn Call Forward on and off (once it has been programmed):
1. Long press the key.
2. Press No until “Call Forwarding?” appears.
3. Press Yes.
4. Press Next until the desired type of Call Forward appears.
5. Press Review.
6. Press Change.
• To turn Call Forward on, press TurnOn. If Call Forward Always is enabled, you will hear
interrupted dial tone whenever you go off-hook (by pressing the key).
• To turn Call Forward off, press TurnOff.
7. Long press the key.