Programming call forwarding using profiles – Mitel COMMUNICATION DIRECTOR 5320 User Manual

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5320 IP Phone – User Guide

Enter a new destination number and then press Activate.

Note: Call Forward Always takes precedence over all other types of forwarding.

To deactivate Call Forward Always:

1.

Launch Applications and press Call Forwarding

or

Press the Forwarding feature key

2.

Press Deactivate.

PROGRAMMING CALL FORWARDING USING PROFILES

You can create Call Forward profiles that identify where to send your incoming calls. After

you create and save a Call Forward profile in the

Call Forwarding

application, you can enable

or disable the profile at any time.

Notes:

The None Profile is a default profile provided by the system. It has no numbers

programmed. Use the None Profile to turn off all Call Forwarding.

The default profile appears when the Call Forwarding set up does not match any of

your profiles.

Only one call profile can be active at a time.

The dotted radio button icon next to the profile shows the current active profile.

To create a Call Forward profile:

1.

Launch Applications and press Call Forwarding

or

Press the Forwarding feature key.

2.

Press Profiles.

3.

Press New Profile.

4.

Press Edit Profile Name. An on-screen keyboard displays.

5.

Press the appropriate keys in the on-screen keyboard to enter the profile name and press
Save

. This profile name identifies where your phone calls will be forwarded to.

6.

Select the check box opposite the desired type of Call Forwarding:

Always: forwards all your phone calls

Busy Internal: forwards internal phone calls after several rings if your line is busy

Busy External: forwards external phone calls after several rings if your line is busy

No Answer Int: forwards internal phone calls redirects your calls after several rings if

you don't answer

No Answer Ext: forwards external phone calls redirects your calls after several rings

if you don't answer

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