Monarch Instrument 9403TM User Manual

Page 96

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770

The print motor is not ready. Call Technical Support.

771

The format specified by the application was not found.
Reload your application and format and try again.

790

The printer is busy. Wait until the printer is idle (not
receiving data or no batch waiting to print) before you
send any packets. This error may occur when you try
to print a test label if the printer is busy.

791

The printer has an error pending. Turn off the printer.
Wait 15 seconds and turn it back on. Resend the
packets.

792

The printer is not initialized. Call Technical Support.

793

The printer job queue is full. Turn off the printer. Wait
15 seconds and turn it back on. Resend the packets.

H a r d P r i n t e r F a i l u r e s

When a HARD failure occurs, the printer will display WARNING or
POWER DOWN on the top line of the keypad display.

Record the displayed message and turn off the printer.
If the problem reoccurs when you turn the printer on again, call
Technical Support. If the problem does not reoccur after you turn
your printer on again, see Chapter 5, "Communication Values," to
reset your printer’s SETUP options. Resend your packets.

Printer
Display

Description/Action

WARNING
RAM Test Failure

RAM check failed on power up.

POWER DOWN
ROM Sum Failure

ROM checksum test failed.

POWER DOWN
Timer Failure

Timer test failed.

11 - 14 Troubleshooting

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