Troubleshooting – Mermaid Technology 240 User Manual

Page 11

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mermaid ventura 213/240 - Users manual Version 3.0

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Page 11 of 18

10. Troubleshooting

If you have troubles using this monitor, please refer to following suggestions for troubleshooting.

If you can not fix it properly, please contact your distributor or place of purchase.


Symptom Suggestions Reference

Screen is blank

Ensure that the power cord is connected and the
monitor is on

None

“Check signal cable” message

Ensure that the signal cable is connected firmly
connected to the signal source
Ensure that the signal source is turned on

None

“Sync out of range” message

Check the maximum resolution and the
frequency of the video adapter

Video mode support

The image is too dark or bright

Adjust the brightness and contrast

Horizontal bars appear to flicker, jitter or
shimmer on the image

Adjust the “Image Control / Phase”

Vertical bars appear to flicker, jitter or
shimmer on the image

Adjust the “Image Control / H-Size”

Screen is blank

The system activates power management mode.
Just press the PC keyboard or move
the PC mouse

OSD Key function

Image is not stable and may appear to
vibrate

Check the display resolution and frequency.
From your PC or video board is in available mode

for your monitor. On your PC, check

“Control Panel -> Display -> Settings”

If the setting is incorrect, you may change the

setting using PC utility program.

None

Image is not centered on the screen

Adjust the “Image Position / H-Position” or V-
Position

OSD Function and adjustment

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