Matrox Electronic Systems G450 MMS - Manual (Page 30)

30 Matrox G450 MMS – User Guide
Problem Can’t view video
1 Cause Your display settings may be too high.
1 Solution Try lowering your display settings (resolution, color palette, and/or refresh rate). For
information on changing display settings,
see “Display setup”, page 8 .
Sound
The following troubleshooting items address problems related to sound cards.
Problem Sound doesn’t record, video files play back with no sound, or sound
output is distorted or too loud
1 Cause If the sound problem is with a particular device (for example, TV or speaker), the volume
control on the device itself may need adjusting.
1 Solution Adjust the volume control on the device itself.
2 Cause Audio cables may be loose or incorrectly wired.
1 Solution Make sure your sound card cables are properly connected.
3 Cause Your sound card’s Windows software settings may be incorrect. Specifically, input or output
may be disabled, or volume levels may be too low or too high.
1 Solution Windows 2000/XP or NT 4.0 – Make sure your sound card’s Windows software settings are
correct:
1 Double-click the speaker icon ( or ) on the Windows taskbar.
If you don’t see the speaker icon:
Windows 2000 or NT 4.0 –
a Click Start " Settings " Control Panel .
b Double-click the Multimedia or Sounds and Multimedia icon.
c Enable the “ Show volume control on the taskbar ” check box.
d Click OK .
e Double-click the speaker icon on the taskbar.