Motorola NETOPIA 2210-02 - Manual (Page 16)

16
ENGLISH
If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
Possible problems
Power
• Make sure the power adapter is plugged into the DSL Modem properly.
• Try a known good wall outlet.
• If a power strip is used, make sure it is switched on.
DSL
• Make sure that any telephone has a microfilter installed.
• Make sure that you are using the correct cable. The DSL cable is the thinner
standard telephone cable and labeled “Data Cable.”
• Make sure the DSL cable is plugged into the correct wall jack.
• Make sure the DSL cable is plugged into the DSL port on the DSL Modem.
• Make sure the DSL line has been activated at the central office DSLAM.
• Make sure the DSL Modem is not plugged into a micro filter.
Ethernet
• Make sure the you are using the yellow Ethernet cable, not the DSL cable.
The Ethernet cable is thicker than the standard telephone cable.
• Make sure the Ethernet cable is securely plugged into the Ethernet jack on
the PC.
• Make sure the Ethernet cable is securely plugged into the Ethernet port on
the DSL Modem.
• Make sure you have Ethernet drivers installed on the PC.
• Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel
is set to obtain an IP address via DHCP.
• Make sure the PC has obtained an address in the 192.168.1.x range. (You
may have changed the subnet addressing.)
• Make sure the PC is configured to access the Internet over a LAN.
• Disable any installed network devices (Ethernet, HomePNA, wireless) that
are not being used to connect to the DSL Modem.