Troubleshooting – Motorola V Series 120c User Manual

Page 87

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87

Troubleshooting

The following refer to specific problems:

Has the phone
been damaged,
dropped, or
gotten wet?

Dropping your phone, getting it wet, or
using a non-Motorola battery or battery
charger can damage the phone. The
phone’s limited warranty does not cover
liquid damage or damage caused from
using non-Motorola accessories.

Was a
non-Motorola
battery or
battery charger
used?

Problem

Solution

I pressed the
power key, but
nothing
happened.

Be sure to press and hold

P

the power

key until the display appears and you
hear an audible alert (this could take a
couple of seconds). If nothing happens,
check that a charged battery is
installed. (See “Installing the Battery”
on page 17.)

The display says:

Enter Unlock
Code

. How do I

unlock my
phone?

Enter the factory-preset unlock code
(1234), or the last four digits of your
phone number. (See “Locking and
Unlocking Your Phone” on page 83.) If
this fails, call your service provider (the
company that sends you your monthly
wireless service bill).

Question

Answer

User.Guide.Tarpon.book Page 87 Thursday, April 26, 2001 2:23 PM

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