Nesco ST-25 - Manual (Page 11)

www.nesco.com 11
ONE YEAR LIMITED WARRANTY
This appliance is warranted for one year from date of original purchase against
defects in material and workmanship. This warranty does not cover transportation
damage, misuse, accident or similar incident. This warranty gives you specific legal
rights and you may have other rights, which vary from state to state.
Your new NESCO ® Steamer comes equipped with numerous safety features. Any
attempt to interfere with the operation of these safety features makes this warranty
null and void. In the event we receive an appliance for service that has been
tampered with, we reserve the right to restore it to its original state and charge for
the repair.
For service in warranty, defective products may be returned, postage prepaid, with
a description of the defect to The Metal Ware Corporation for no charge repair
or replacement at our option. Please follow the 5 easy steps below for details.
Service and genuine NESCO ® replacement parts may be obtained from the
NESCO ® FACTORY SERVICE DEPARTMENT.
About Your Warranty and Service Satisfaction
Mail in your registration (warranty) card and file your NESCO ® Steamer exclusive
registration number now!
Your serial number and model number are located on the bottom of the Base.
We enter this number into our database. It registers and identifies your steamer
specifically by its individual code number. Should you call our 800 toll free line, your
registration number helps us identify your appliance and speeds up our assistance
to you.
Five Easy Steps to Satisfaction
Should you have a problem with your NESCO ® Steamer, please refer to these steps
for assistance:
Call us on our toll free number, 1-800-88-4545 and tell us about your
problem.
If we instruct you to send all or part of your appliance to us for repair or
replacement, the Customer Satisfaction representative will provide a return
authorization number (this number notifies our Receiving Department to
expedite your repair). Pack your unit carefully in a sturdy carton with sufficient
padding to prevent damage because any damage caused by shipping is not
covered by the warranty.
Print your name, address and authorization number on the carton.
Write a letter explaining the problem. Include the following: your name,
address and telephone number and a copy of the original bill of sale.
Attach the sealed envelope containing the letter inside the carton. Insure the
package for the value of the NESCO ® Steamer and ship prepaid to:
Attn: Repair Dept.
The Metal Ware Corporation
100 Monroe Street
Two Rivers, WI 5441
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