Morphy Richards Pod vacuum cleaner - Manual (Page 8)

VC73090M UK Rev 1 0204
Your two-year
guarantee
• It is important to retain the retailers
receipt as proof of purchase. Staple your
receipt to this back cover for future
reference.
Please quote the following information if the
product develops a fault. These numbers can
be found on the base of the product.
Model no. Serial no.
All Morphy Richards products are
individually tested before leaving the factory. In
the unlikely event of any appliance proving to
be faulty within 28 days of purchase it should
be returned to the place of purchase for it to be
replaced.
If the fault develops after 28 days and within
24 months of original purchase, you should take
the appliance to your nearest service agent. A
list containing details of your nearest service
agent is included with your appliance but
please contact the helpline quoting model
number and serial number should you require
further assistance. Repair or replacement of the
product is subject to the exclusions set out
below (1-6).
If you suspect a fault, follow the simple
checks detailed below before returning the
appliance or calling the helpline.
•
Check the filters for blockages.
• Check the hose and tubes for blockages.
• Check the plug is firmly in the socket and
the supply is switched on.
• Make sure the socket is working by trying
another appliance.
If for any reason this item is replaced during
the two-year guarantee period, the guarantee
on the new item will be calculated from original
purchase date. Therefore it is vital to retain your
original receipt or invoice to indicate the date of
initial purchase.
To qualify for the two-year guarantee the
appliance must have been used according to
the manufacturers instructions.
Morphy Richards shall not be liable to replace
or repair the goods under the terms of the
Guarantee where:
1
The fault has been caused or is attributable to
accidental use, mis-use, negligent use or used
contrary to the manufacturers
recommendations or where the fault has been
caused by power surges or damage caused in
transit.
2 The appliance has been used on a voltage
supply other than that stamped on the
products.
3 Repairs have been attempted by persons other
than our service staff (or authorised dealer).
4 Where the appliance has been used for hire
purposes or non-domestic use.
5 The guarantee excludes consumables such as
the filters.
6 Morphy Richards are not liable to carry out any
type of servicing work, under the guarantee.
This guarantee does not confer any rights
other than those expressly set out above and
does not cover any claims for consequential
loss or damage. This guarantee is offered as an
additional benefit and does not affect your
statutory rights as a consumer.
•
This guarantee is valid in the UK and Ireland
only.
The After Sales Division,
Registered address,
Morphy Richards Ltd, Mexborough,
South Yorkshire, England, S64 8AJ
Helpline (office hours)
UK 0870 060 2604
Republic of Ireland 1800 409119
Morphy Richards products are intended
for household use only
Morphy Richards has a policy of
continuous improvement in product
quality and design. The Company,
therefore, reserves the right to change
the specification of its models at any
time.
For additional information on Morphy Richards products www.morphyrichards.co.uk
73090 Rev 1 28/4/04 5:42 PM Page 8