Iv. how to get warranty service, V. what this warranty does not cover – Motorola i55sr Phone User Manual

Page 163

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Limited Warranty Motorola Communication Products

IV. HOW TO GET WARRANTY SERVICE:

You must provide proof of purchase (bearing the date of purchase and Product

item serial number) in order to receive warranty service and, also, deliver or

send the Product item, transportation and insurance prepaid, to an authorized

warranty service location. Warranty service will be provided by MOTOROLA

through one of its authorized warranty service locations. If you first contact the

company which sold you the Product (e.g., dealer or communication service

provider), it can facilitate your obtaining warranty service. You can also call

MOTOROLA at 1-800-453-0920 for warranty service location information.

V. WHAT THIS WARRANTY DOES NOT COVER:

a. Defects or damage resulting from use of the Product in other than its

normal and customary manner.

b. Defects or damage from misuse, accident, water, or neglect.
c. Defects or damage from improper testing, operation, maintenance,

installation, alteration, modification, or adjustment.

d. Breakage or damage to antennas unless caused directly by defects in

material workmanship.

e. A Product subjected to unauthorized Product modifications,

disassemblies or repairs (including, without limitation, the audition to

the Product of non-MOTOROLA supplied equipment) which

adversely affect performance of the Product or interfere with

MOTOROLA’S normal warranty inspection and testing of the

Product to verify any warranty claim.

f. Product which has had the serial number removed or made illegible.
g. Rechargeable batteries if:

1. Any of the seals on the battery enclosure of cells are broken or show

evidence of tampering.

2. The damage or defect is caused by charging or using the battery in

equipment or service other than the Product for which it is specified.

c. Freight costs to the repair depot.
d. A Product which, due to illegal or unauthorized alteration of the

software/firmware in the Product, does not function in accordance

with MOTOROLA’S published specifications or the FCC type

acceptance labeling in effect for the Product at the time the Product

was initially distributed from MOTOROLA.

e. Scratches or other cosmetic damage to Product surfaces that does not

effect the operation of the Product.

f. Normal and customary wear and tear.

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