Troubleshooting – Motorola Cordless Telephone User Manual

Page 29

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T

roubleshooting

28

Troubleshooting

What to do if...

The phone doesn’t
work at all (no lights, no
dial tone)

• Check the power and phone connections. Is the

power cord plugged in at both ends? Phone cable?

• Check the battery. Is it charged? Does it fit properly?

No dial tone

• Check the items listed above.
• Move closer to the base.
• Check for a dial tone using another phone. If you have

no dial tone on that phone, call your phone company.

• Disconnect the phone and reconnect it at a different

phone and power outlet.

You can’t receive calls

• Check the battery. Is it charged? Does it fit properly?
• Verify that the handset ringer is turned on.
• Move closer to the base.
• Unplug other phones. You may have too many phones

on your phone line to allow all of them to ring.

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