Customer care – Siemens U15 User Manual

Page 166

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Customer Care

You can also get personal advice about our range of products on

our Premium Hotline:

(0.75 £ per minute)

Qualified Siemens employees are waiting to offer you expert

information about our products and installation.
In some countries repair and replace services are impossible

where the products are not sold through our authorised dealers.
When calling customer service, please have ready your receipt and

the phone identity number (IMEI, to display press * # 0 6 #) and if

available, your Siemens Service customer number.

We offer fast, individual advice! You have several options:
Our online support on the Internet:
www.my-siemens.com/customercare
We can be reached any time, any place. You are given 24 hour

support on all aspects of our products. Here you will find an

interactive fault-finding system, a compilation of the most

frequently asked questions and answers, plus user guides and

current software updates to download.
You will also find the most frequently asked questions and

answers in the section entitled “Troubleshooting” in this user

guide.

United Kingdom

0906 9597500

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