Troubleshooting – iHome IP45 User Manual

Page 12

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10

Troubleshooting

Possible Problem
AC adaptor isn’t plugged to a wall outlet or

the connector is not plugged into the power

supply jack o the back of the unit
Wall outlet is not functioning

Internal battery is dead/needs charging

Battery is weak or dead
Remote Control is too far away or not

aimed properly toward the device
Remote switch is in AUTO position

Volume level is set too high
Sound source is distorted

iPod/iPhone is not docked properly

iPod/iPhone is locked up/frozen
iPod/iPhone battery has problem

iPod/iPhone is not docked properly

Your iPod/iPhone software is too old
iPod/iPhone is locked up

Using 3

rd

generation iPod

Using no or wrong iPod/iPhone insert
iPod/iPhone is obstructed

This is normal. The unit has a rechargeable
battery and charging circuit that may make
the unit feel warm to the touch when in
charging mode.

Solution
Plug the AC adaptor into a wall outlet and plug the connector into

the supply jack on the unit

Plug another device into a wall outlet (same outlet) to confirm the

outlet is working
Connect AC adaptor to working outlet to charge battery

Replace with new battery
Point the Remote Control toward the unit and use within 15 feet of

the unit.
Move Remote switch to ON position

Decrease the volume.
If iPod/iPhone original sound source is poor quality, distortion and

noise are easily noticed with high-power speakers. Try a different

music file.
Try reducing the output volume and EQ settings such as bass boost

on the device itself.

Remove your iPod/iPhone from the dock and check for obstruction

on the connectors in the dock and on your iPod/iPhone. Then

reseat it in the dock.
Please make sure your iPod/iPhone is working properly before dock

into the unit. Please refer to your iPod manual for detail.

Remove your iPod/iPhone from the dock and check for obstruction

on the connectors in the dock and on your iPod. Then reseat it in

the dock.
Upgrade software on your iPod/iPhone via iTunes
Please make sure your iPod/iPhone is working properly before dock

into the unit. Please refer to your iPod manual for detail.
iP45 doesn’t support 3

rd

generation iPod

Make sure the dock insert is the proper fit to your iPod/iPhone
Remove your iPod/iPhone from the dock and check for obstruction

on the connectors in the dock and on your iPod. Then reseat it in

the dock.

No need for action, operate the unit as usual

iP45 IB

Aug 31, 2010

iPhone 4

Symptom
Unit doesn’t
respond
(no power)

iPod/iPhone does
not dock properly

iPod/iPhone does
not respond to the
unit

iPod/iPhone didn’t
charge up

Sound is distorted

Remote control
doesn’t work

Unit is/feels warm

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