Troubleshooting —continued – Integra DPS-5.4 User Manual

Page 58

Advertising
background image

58

Troubleshooting—Continued

The DPS-5.4 contains a microcomputer for signal processing and control functions. In very rare situations, severe inter-
ference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should
happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

D

VD Pla

y

e

r

Can’t play MP3/WMA/
JPEG discs?

The disc is not ISO9660 Level 1 or 2 for-
mat.

Correct format should be used when recording is
ISO 9660 and closed session(page 9).

The disc has not been finalized.

Finalize the disc (page 9).

Can’t select MP3 files?

MP3 files without a “.mp3” or “.MP3” file-
name extension are not recognized.

Use the correct filename extension (page 9).

Can’t play WMA files?

WMA files without a “.wma” or “.WMA”
filename extension are not recognized.

Use the correct filename extension (page 9).

The WMA file’s copyright option is on.

Don’t use the copyright option (page 9).

Can’t view JPEG files?

JPEG files without a “.jpg” or “.JPG” file-
name extension are not recognized.

Use the correct filename extension (page 9).

Only Baseline JPEG files are supported.
Progressive JPEG files are not.

Use Baseline JPEG files (page 9).

Remote Contr

oller

Buttons on the DPS-5.4
work OK but those on the
remote controller don’t?

There are no batteries in the remote
controller.

Install new batteries (page 11).

The batteries are flat.

Replace with new batteries (page 11).

The batteries are installed incorrectly.

Check the batteries and correct as necessary
(page 11).

You’re not pointing the remote controller
at the DPS-5.4’s remote sensor.

Point the remote controller at the DPS-5.4’s
remote sensor (page 11).

You’re too far away from the DPS-5.4.

Use the remote controller closer to the DPS-5.4
(page 11). The remote controller has a range of
approximately 16 ft. (5 meters).

A strong light source is interfering with
the DPS-5.4’s remote sensor.

Make sure that the DPS-5.4 is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.

If the DPS-5.4 is installed in a cabinet with
colored glass doors, the remote controller
may not work reliably when the doors are
closed.

Open the doors, or use a cabinet without colored
glass.

Advertising