Trouble shooting, Solution symptom possible problem – iHome iH15 User Manual

Page 7

Advertising
background image

Trouble Shooting

5

Unit doesn’t respond
(no power)

iPod cannot dock
properly

AC adaptor isn’t plugged to a wall outlet or
the connector is not plugged into the power
supply jack on the back of the unit

Wall outlet is not functioning

Plug the AC adaptor into a wall outlet and plug the connector into
the power supply jack on the unit

Plug another device into the same outlet to confirm the outlet is working

Playing iPod but no
sound

iPod is not docked properly

iPod is not docked properly

Using no or wrong iPod insert

Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.

iPod didn’t charge
up

iPod is not docked properly

Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.

Sound is distorted

Volume level is set too high

Decrease the unit volume

Sound source is distorted

If you are playing your iPhone, you may
encounter TDMA noise

Set your iPhone to Airplane mode. Note that doing so disables
the phone until airplane mode is turned off.

If iPod original sound source is poor quality, distortion and noise
are easily noticed with high-power speakers.
Try a different audio source such as a music CD.

Remove your iPod from the connector and check for any
obstruction on the connectors in the dock and on your iPod.
Then reseat it in the dock.

iPod is locked up

Using 1

st

or 2

nd

generation iPod, iPod Shuffle or

other device

Your iPod is not playing

Press play button on your iPod to play it manually.

Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for detail.

Solution

Symptom

Possible Problem

Make sure the dock insert is the proper fit for your iPod

Please connect them with Line-in.

iPod is locked up/frozen

iPod battery has problem

Please make sure your iPod is working properly before docking
it to the unit. Please refer to your iPod manual for details.

If you are using an iPod Shuffle or external sound source like
older generation iPod, try reducing the output volume on the
device itself. Also, try turning bass boost OFF.

Printed in China

iH15-280409-Eng Europe-A

Advertising