Interquartz 9826N - Manual (Page 7)

6
6. Warranty and Service
This product is guaranteed, by Interquartz (UK) Limited, for six years from
the date of manufacture.
Every Interquartz telephone has a unique serial number and part of that
number refers to the date of manufacture. A label, similar to that shown
below is affixed to each telephone
9515 030852
(model no.) QC.P
The figure 9515 means that the telephone was made during week 15 (10
April) 1995. Under the new warranty, cover will apply until 10 April 2001.
A warranty is designed to cover either manufacturing faults or component
defects. It is not designed to cover fair wear and tear. The Interquartz
warranty is no exception.
We look to you, our customer, to be reasonable and sensible over the
warranty. We will endeavour to repair any telephone sent in to us within
the warranty period but we reserve the right to charge for items that we
consider replaceable under wear and tear. For example, if a handset cord
splits within a few months, it will be replaced. If a phone is returned after,
say, four years of heavy use with a similar problem, we might take a different
view and wish to charge.
If you have a genuine warranty problem and provided that the warranty
seal has not been broken, we will either repair your telephone, or, at our
sole discretion, replace it with a similar telephone. In the event that a
model may have been discontinued, any replacement would have similar
or better features.