Common problems and solutions – IBM BDM-610000049 User Manual

Page 102

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92

CMX158886 cpuModule

BDM-610000049

Rev G

Common Problems and Solutions

Table 64 lists some of the common problems you may encounter while using your CMX158886 cpuModule, and
suggests possible solutions.

If you are having problems with your cpuModule, review this table before contacting RTD Technical Support.

Table 64

Troubleshooting

Problem

Cause

Solution

cpuModule
“will not boot”

no power or wrong polarity

•

check for correct power on the PC/104-

Plus (PCI) bus connector

incorrect Setup

•

reboot and press Delete to run Setup

defective or misconnected
device on bus

•

check for misaligned bus connectors

•

remove other cards from stack

cable connected backwards

•

verify all cables are connected correctly

SSD installed backwards

•

check for an SSD memory installed in socket backwards

cpuModule keeps rebooting problem with power supply

•

check for correct power on the PC/104-

Plus (PCI) bus connector

reset switch is on

•

check that the reset button is not pushed in

watchdog timer is not being
serviced quickly enough

•

verify that the watchdog timer is being refreshed before it times
out

cpuModule will not boot
from particular drive or
device

device not bootable

•

use sys command on drive or reformat the device using
the /s switch

device not formatted

•

format drive using /s switch

power not connected to
boot drive

•

connect power cable to floppy or hard drive

erratic operation

excessive bus loading

•

reduce number of modules in stack

•

remove termination components from bus signals

•

remove any power supply bus terminations

power supply noise

•

examine power supply output with oscilloscope

•

glitches below 4.75 V

DC

will trigger a reset

•

add bypass caps

power supply limiting

•

examine power supply output with oscilloscope

•

check for voltage drop below 4.75 V

DC

when hard drive or floppy

drive starts

•

add bypass caps

insufficient cabling through
power connector

•

increase wire gauge to connector

•

power through bus connectors

temperature too high

•

add fan, processor heatsink, or other cooling device(s)

•

See

Thermal Management on page 72

memory address conflict

•

check for two hardware devices (e.g. Ethernet, SSD, Arcnet,
PCMCIA) trying to use the same memory address

•

check for two software devices (e.g. EMM386, PCMCIA drivers,
etc.) trying to use the same memory addresses

•

check for hardware and software devices trying to use the same
memory address

•

check for an address range shadowed (see Advanced Setup screen)
while in use by another hardware or software device

I/O address conflict

•

check for another module trying to use I/O addresses reserved for
the cpuModule between 010h and 01Fh

•

check for two modules (e.g. dataModules, PCMCIA cards,
Ethernet) trying to use the same I/O addresses

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