iRiver N11 - Manual (Page 39)

74
5 I Additional information
75
5 I Additional information
Trouble
No Power.
Check if battery is charged.
If the power is not turned on after charging, please contact
iriver customer support.
Press the RESET button using thin pin.
Heavy noise occurs
during playback.
Check whether the plug or connection jack of earphone
is dirty.
If earphone plug is not clean, noise may be created.
Check whether the music file is corrupted.
Check it again with other music file.
Corrupted MP3 or WMA files may make a static noise
and the sound may cut off.
No sound during
playback.
Check whether VOLUME is set to "0".
Firmly connect the earphone.
Solution
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your iriver dealer or
contact support at http://www.iriver.com/.
Characters in LCD
are corrupted.
Check whether the right language has been selected.
The languages can be set in <SETTINGS> - <Display> –
<Language>. (Refer to page 58.)
Trouble
Poor FM reception.
Check whether an earphone is connected.
The Earphone cord functions as an antenna.
Radio reception will be poor unless an earphone is
connected to the player.
Adjust the position of the player and earphone.
Turn off the power of other electric devices near the player.
If it is effective, move and use the player away from those
electric devices.
Solution
Download failure.
Check the connection between your computer and
the player.
Charging failure.
If the battery is fully charged, it cannot be charged.
Check the USB connection.
Troubleshooting
Should any problem persist after you have checked these symptoms, consult your iriver dealer or
contact support at http://www.iriver.com/.