Troubleshooting guide – Iluv i212 User Manual

Page 16

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Ear Clip Headset w/ Bluetooth wireless technology V10M10_IM_EN_11082006

www.i-Luv.com

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TROUBLESHOOTING GUIDE

1.

The headset does not work with my mobile phone.
o

Be certain that your mobile phone is equipped with Bluetooth wireless
technology. This headset will only work with such mobile phones.
Additionally, your mobile phone must be paired with the headset BEFORE
all other pairing.

2.

There is interference on the headset with my phone or music playing
devices.
o

The maximum distance for Bluetooth wireless technology is 33 feet (10
meters). When this distance is approached, background noise will
increase. Also, a poor signal on the mobile phone may contribute to
degradation the quality of sound as well.

3.

There is no sound.
o

Ensure that the mobile phone or music player is turned on and set up
correctly. Be certain that the volume is turned up on the headset.

4.

Sudden drop of volume or hear static or distortion when using Devices
with Bluetooth
technology
o

Please check your battery level and charge if necessary.


o

Make sure you are not too far away from the unit.

o

Make sure you are free from any interfering devices such as walls and
any other wireless devices.

5.

Pairing with other devices with Bluetooth technology is not working.
o

Be sure to check your devices manual to see if A2DP Bluetooth Profile is
supported.


o

Make sure the devices are not too far away from each other.


o

Make sure to put the correct password (The default password is “0000”).


o

Check with your devices manual if the device supports other Bluetooth
products.


o

Make sure both devices are in pairing mode to accept connections from
each other.



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