Troubleshooting, Solution symptom possible problem – iHome iP99 IB User Manual

Page 10

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8

Sound is distorted

Volume level is set too high

Decrease the volume

Sound source is distorted

If the iPhone/iPod original sound source (MP3) is old or of poor
quality, distortion and noise are easily noticed with high-power
speakers. Try a different audio source such as a music CD.

If you are using an external sound source like older generation of iPod
or iPod Shuffle, try reducing the output volume on the device itself.
Also try turning bass boost OFF.

Troubleshooting

Solution

Symptom

Possible Problem

Unit/adaptor gets
warm after extended
play at high volume

This is normal

Turn unit off for awhile or lower volume

The signal from the line out jack needs amplification. Use powered
speakers/monitors or other amplified audio device.

Can't hear
headphones/speakers
attached to line out jack

Line out jack is not meant for headphones.
Speakers need a power source

Lower EQ settings and/ or turn off SRS WOW

EQ settings are too high

Can’t wake to playlist

Playlist is misnamed or empty

Custom snooze time not set

Sync iPhone/iPod to iTunes and manually label playlist iHome. Make
sure to add songs to your playlist. For help in creating a playlist, please
see the Help tab in iTunes or visit www.apple.com

Alarm not working

AM/PM time/alarm time not set correctly

When setting clock or alarm time, take note of the PM indicator; there
is NO AM indicator

Alarm time or source selected for alarm 2 , not
alarm 1 or vice versa

Make sure to set the alarm time and source for the alarm icon 1 or 2
that is shown on the clock display

7-5-2 days setting is not correct

7 days is the every day alarm, 5 days is Mon-Fri, and 2 days is
Sat-Sun. See page 4 for setting alarms.

Calendar is not set correctly, which can affect
7/5/2 day alarm operation

See page 4 for setting Clock/Calendar Section.

Snooze time
is too long/short

Press and hold Snooze button then turn set wheel to adjust

No AM band radio
sound but others OK

AM loop antenna is not connected to the unit

Plug the AM loop antenna connector to the jack on the back of the unit

AM/FM radio is very
noisy

Unit makes odd
beeping noise in radio
mode

AM/FM antenna isn’t located properly

GSM noise: iPhone is sending signals to cell
towers

Move the AM loop antenna away from the main unit and rotate it for
best reception. Keep unit and antennas at least 3 feet away from AC
adaptor.

Undock your iPhone or put iPhone in Airplane mode. Note that
Airplane temporarily disables the phone features on the iPhone.

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