Troubleshooting – JVC 5030057088 User Manual

Page 30

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LT-26C31BUE/SUE/BJE/SJE / LCT1484-001A-U / English (EK)

Troubleshooting

If a problem arises while you are using the TV, please read this troubleshooting guide carefully before you ask to have the TV

repaired. You may be able to fix it easily by yourself. For example, if the mains plug is disconnected from the mains outlet, or the

TV aerial has problems, you may think there is a problem with the TV itself.
Important:

• This troubleshooting guide only covers problems whose causes are not easy to decide. If you have a question when you are

operating a function, read the page(s) for that function carefully, not this troubleshooting guide.

• If you follow the advice in this troubleshooting guide without any success, unplug the mains plug and ask for your TV to be

repaired. Do not attempt to repair the TV by yourself or to remove the rear cover of the TV.

If you cannot turn on the TV

• Are the AC plug on the power cord from the TV is

connected to AC outlet?

• Make sure to set the VCR/TV/DVD switch to the TV

position. You cannot turn the TV on when the VCR/TV/

DVD switch is set to the VCR or DVD position.

If you cannot turn off the TV

• Make sure to set the VCR/TV/DVD switch to the TV

position. You cannot turn the TV off when the VCR/TV/

DVD switch is set to the VCR or DVD position.

No picture or no sound

• Have you chosen a TV channel with very poor

reception? If so, the BLUE BACK function will be

activated: the entire screen becomes blue, and the sound

is muted. If you still want to view the TV channel,

follow the description “FEATURES” on page 20 to

change the BLUE BACK function setting to OFF.

• If the SOUND SYSTEM setting for a tTV channel is

incorrect, it may prevent the sound from being issued.

Follow the description “INSTALL” on page 21 to use the

MANUAL function to try to change the SOUND SYSTEM

setting.

Poor picture

• If noise (snow) totally blocks out the picture, there may

be a problem with the aerial or aerial cable. Check the

following to try to solve the problem:

–Have the TV and aerial been connected properly?

–Has the aerial cable been damaged?

–Is the aerial pointing in the right direction?

–Is the aerial itself faulty?

• If the TV or aerial suffers interference from other

equipment, stripes or noise may appear in the picture.

Move any equipment such as an amplifier, personal

computer, or a hair drier, that can cause interference

away from your TV. Or try moving the TV. If the aerial

suffers interference from a radio tower or high-voltage

wire, please contact your local dealer.

• If the TV suffers interference from signals reflecting

from mountains or buildings, double-pictures (ghosting)

will occur. Try to change the aerial’s direction or replace

it with one with better directionality.

• Have the COLOUR and BRIGHT settings been adjusted

properly? Follow the description “Picture Adjustment”

on page 18 to try to adjust them properly.

• Videotaping teletext is not recommended because it may

not record correctly.

• When viewing images from commercially available

video software products, or videos from videotapes

which have been recorded improperly, the top of the

image may be distorted. This is due to the condition of

the video signal. There is nothing wrong with the TV.

Poor sound

• Have you adjusted BASS or TREBLE properly? If not,

follow the description “Sound Adjustment” on page 19.

If the TV does not respond to the remote

control

• Have the batteries of the remote control worn out?

Follow the description “Putting the batteries into the

Remote control” on page 5 and replace them with new

batteries.

• Have you attempted to use the remote control from the

sides or rear of the TV or from more than seven metres

away from the TV? Use the remote control in the front of

your TV or from less than seven metres away.

• When you are viewing a teletext programme, you cannot

operate the menus. Press the

button to return to the

ordinary TV programme, and then try operating the

menus.

• If the TV suddenly stops responding, disconnect the

power cord of the TV from the AC outlet.

Connect them to the AC outlet again to turn on the TV.

If the TV returns to a normal state, it is not a failure.

LT-26C31BUE(EK)_Eng.book Page 36 Tuesday, August 5, 2003 2:18 PM

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