John Lewis JLBIWD 1400 - Manual (Page 32)

32
Symptom
The door will not open
Solution
● The water level is above the bottom edge of the door.
● The machine is heating the water or drying the laundry.
● The drum is turning.
Spinning starts late or the
machine does not spin ● The electronic balance control device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before
the unbalance disappears and normal spinning can resume. If, after few
minutes, the laundry is still not evenly distributed in the drum, the
machine will not spin. In this case, redistribute the load manually and
select the spin programme.
The machine makes an unusual
noise ● The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of the machine.
No water is visible in the drum ● Machines based on modern technology operate very economically
using very little water without affecting performance.
The machine vibrates when
spinning ● The internal packing has not been removed.
● The machine is in contact with the wall or furniture.
● The machine is not level and stable (check diagonally).
● The washing load is badly distributed in the drum.
● Maybe there is very little laundry in the drum.
The machine does not dry or
does not dry properly ● The drying time or degree of drying has not been selected
● The water tap is not turned on ( EE1100 )
● The drain filter is clogged ( EE2200 )
● The machine is overloaded
● The selected drying time or degree of dryness was not suitable for the
laundry.
Unsatisfactory washing results ● Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
● Stubborn stains have not been treated prior to washing
● The correct wash programme/temperature has not been selected.
● Too much laundry has been placed in the drum.