Troubleshooting – JVC GGT0372-001A-H User Manual

Page 18

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Severe noise or snow

Page

Check the aerial cable and TV connections .
Check the direction of the aerial.
Check the aerial or its cable damaged or not.

P. 4
P. 4

--

Patterns, stripes or noise

Interference caused by devices such as an amplifi er, personal computer,
or a hair drier, Move it away from TV.

--

Ghosting (Doubling of images)

Interference occurs caused by signal refl ection from mountains or
building. Try to adjust the aerial’s direction or use another antenna.

--

Cannot turn it on

Ensure the power cord is connected to the AC outlet correctly.

--

Cannot operate the remote control.

The batteries may be exhausted. Replace with new batteries.
Ensure that you are operation the remote control at less than 7 meters
from the front of your TV.

--

Remote control stops working

Unplug TV, several minutes later plug it in again.

--

Side control buttons do not work

Switch “Child Lock” to “Off”.

P. 14

Aspect ratio changed unintentionally

Press “

ZOOM

” button to return to your settings.

P. 10

PC screen alignment is off

Adjust the “PC Position” in “PC Setting” of Set Up menu.

P. 16

Blue screen appears on the screen

Switch “Blue Back” to “Off”.

P. 14

Strange picture when using an external device

If the top of the image is distorted, check the video signal quality itself.
If movement appears unnatural when receiving a signal from a DVD
player, etc. with 625p (progressive-scanning), change the output setting of
the external device to 625i (interlace-scanning).

--
--

Poor picture quality

Page

Unnatural colour >>

Adjust “Colour” and “Backlight”

P. 9

Check “Colour System”. If “Auto” is selected.

P. 10

Select the specifi c colour system manually.

Noise >> Set to the following functions.

Picture Mode : Standard

P. 9

DigiPure

: On

P. 10

Dull picture >> Set to the following functions.

Picture Mode : Bright

P. 9

DigiPure

: On

P. 10

Poor sound

Adjust the “Bass” and “Treble”.
If receiving a poor signal in “Stereo/I

II” switch to “Mono”.

Adjust the channel reception using “Manual”.

P. 11
P. 11

P. 7

For HDMI signal, wrong screen size in 480p (525p).

Switch “Size” in “HDMI Setting” to “1” or “2”.

P. 16

For HDMI signal, green and distorted screen

Wait a little for the signal to stabilize when switching the signal format for
an “HDMI” device.

--

For HDMI signal, No picture / No sound

Use the cable marked with HDMI logo.
Check if the device is compliant with HDMI.
Switch “Audio” in “HDMI Setting” to “Digital” or “Auto” for HDMI devices, or
“Analogue” or “Auto” for DVI devices.

P. 5

P. 16

Some functions do not work.

It is not a malfunction. Some functions (dark background) in the menu do
not work depending on the situation.

--

Black or white dots appear on the screen.

LCD panels use fi ne dots (“pixels”) to display images. While more than
99.99% of these pixels function properly, a very small number of pixels
may not light, or may light all the time. It is not a malfunction.

--

No picture, No sound

Some input do not output from OUT terminal.

--

Subwoofer, No sound

May be signal source is not low frequency bass signal.
Check subwoofer cable connected correctly.

--

Feedback sound symptoms

Keep the microphone away from the TV’s speakers.

--

Echo

Lower the sound level in “Microphone Volume” in order to prevent the echo.

--

Troubleshooting

If a problem occurs when you are using the TV, check the below troubleshooting guide before calling for repair.

GGT0372-001A-H-EN.indd 18

GGT0372-001A-H-EN.indd 18

13/07/2010 16:54:48

13/07/2010 16:54:48

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