The wash results are not satisfactory, Repairs - after sales service, Spare parts – John Lewis JLDWW 1201 User Manual
Page 19: The dishes are not clean, The dishes are wet and dull, Water drops have dried onto glasses and dishes
...the wash results are not satisfactory
The dishes are not clean
●
The wrong washing programme has been selected.
●
The dishes were arranged in such a way as to stop water reaching all parts of the surface.The baskets must not be overloaded.
●
The spray arms do not rotate freely due to wrong arrangement of the load.
●
The filters in the base of the washing compartment are dirty or incorrectly positioned.
●
Too little or no detergent has been used.
●
Where there are limescale deposits on the dishes; the salt container is empty or the wrong level of the water softener has
been selected.
●
The drain hose connection is not correct.
●
The salt container cap is not properly closed.
The dishes are wet and dull
●
Rinse aid was not used.
●
The rinse aid dispenser is empty.
There are streaks, milky spots or a bluish coating on glasses and dishes
●
Decrease rinse aid dosing.
Water drops have dried onto glasses and dishes
●
Increase rinse aid dosing.
●
The detergent may be the cause. Contact the detergent manufacturer’s consumer care line.
Repairs - After Sales Service
If your dishwasher is not performing satisfactorily; consult the
fault finding guides within this instruction book (What to do
if...).
In the event of a fault occurring which you cannot resolve
yourself from advice given within this instruction booklet.
Your first step is to contact our extended warranty
administrators on 0870 0107887 who will give you details for
your local Service Force centre..
When contacting the Service Force centre, please quote the
model (Mod.) and serial number (S.N.), both of which are
shown on the rating plate located on the side of the
dishwasher door (see picture).
So that you always have these numbers at hand, we
recommend you to make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . .
Your dishwasher is covered by a 3 year parts and labour
guarantee (see separate details). Please retail your purchase
receipt safely for the service engineer to verify the purchase
details.
Spare parts
This product should be serviced by an authorised service
engineer, and only genuine spare parts should be used.
Under no circumstances should you attempt to repair the
machine yourself.
Repairs carried out by inexperienced persons may cause
injury or serious malfunctioning. Contact our extended
warranty administrators on 0870 0107887 who will give you
details for your local Service Force centre.
Always insist on genuine spare parts.
19
RA08