Jaguar JJM211099101 - Manual (Page 9)

9
Jaguar Assistance
R
European motorway/autoroute
restrictions
On certain roads in some European
countries, you must use the official SOS
boxes at the side of the road in order to
arrange initial recovery. You will be
connected to the authorised assistance
service because these roads are
privatised and we are prevented from
assisting on them. You should contact
Jaguar Assistance at the earliest
opportunity so that we can arrange for the
most appropriate assistance once your
vehicle has been recovered. Costs
incurred for recovery should be claimed
back from Jaguar Assistance.
Vehicle repatriation
If your vehicle cannot be repaired, or if the
repairs cannot be completed before your
intended return date, we will arrange and
pay for repatriation of your vehicle to the
Jaguar Authorised Repairer (or Jaguar
Approved Body Repair Centre) nearest to
your home address. The maximum
amount payable by Jaguar Assistance for
vehicle repatriation will not exceed the
market value of your vehicle.
If the vehicle cannot be repaired the same
day, cover includes the following benefits:
1. Car hire
Provided that your vehicle has been
recovered by Jaguar Assistance, you
may be eligible for a replacement
vehicle while your vehicle is being
repaired.
A valid driving licence and credit card
deposit to cover any additional costs
will be required. Please note that we
cannot guarantee availability of
vehicles with accessories such as roof
racks, tow bars, etc.
2. Onward travel
If the immobilisation has occurred
en-route to your planned destination,
your vehicle has been taken to a
Jaguar Authorised Repairer (or Jaguar
Approved Body Repair Centre) and
repairs cannot be completed within 4
hours, you may wish to continue your
original journey. We will organise and
pay the costs of first class rail or
scheduled economy air travel to
enable you to return home or continue
your journey.
3. Hotel accommodation
You may wish to wait for the
completion of the repairs. If overnight
accommodation is therefore a more
practical option, we will pay for hotel
accommodation for you and your
passengers (subject to agreed limits).