John Lewis JLDWW 1203 - Manual (Page 29)

29
Repairs - After Sales Service
If your dishwasher is not performing satisfactorily; consult
the fault finding guides within this instruction book (Some-
thing not working). If a fault occurs which you can not re-
solve through following the advice and information
contained within this instruction manual, the next step is to
contact our extended warranty administrators on
0870 0107887
They will give you details for your local Service Force Cen-
tre.
Before calling out an engineer, please ensure you have read
the details under the heading “Something Not Working”.
When you contact your local Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The purchase date and found on your receipt.
5. The model and serial number of the appliance (found on
the rating plate located on the side of the dishwasher
door - see picture on page 5).
.
So that you always have these numbers at hand,we recom-
mend you to make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Your dishwasher is covered by a 3 year parts and la-
bour guarantee (see separate details given at point
of sale). Please retain your purchase receipt safely
for the service engineer to verify the purchase de-
tails.
Spare parts
Always insist on genuine spare parts.
An authorised service engineer should service this product,
and only genuine spare parts should be used. Under no cir-
cumstances should you attempt to repair the machine your-
self. Repairs carried out by inexperienced persons may
cause injury or serious malfunctioning. Contact your local
Service Force Centre. An authorised service engineer al-
ways insist on genuine spare parts.