Troubleshooting, Windows – JVC LYT1015 User Manual
Page 20

20
EN
Master Page: Left-Heading0
04M2D2(MEGA-Mac)-Appndix.fm
Page 20
TROUBLESHOOTING
Windows
®
SYMPTOM
CORRECTIVE ACTION
REFER TO:
Although the USB cable is
connected, PC operating
system does not recognize the
memory card in the
camcorder.
• Make sure that the AC Adapter is connected to the
camcorder and that the power is on.
Software
Installation and
USB
Connection
Guide
(
੬ pg. 9)
• Make sure that the USB cable is connected securely.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.
• Windows
®
might not be recognizing the USB connector.
Make sure that the Universal Serial Bus controller is
enabled on the [System Properties] sheet in the [Control
Panel].
Cannot copy or save files.
• Make sure that there is enough free space available in the
drive where you are trying to copy or save a file.
—
• Make sure that the drive where you are trying to copy or
save a file is not write-protected.
• Make sure that a file with the same name does not
already exist where you are trying to copy or save a file.
• Either use a USB hub that has its own power supply, or
connect the USB cable directly to the PC’s USB
connector.
The colors displayed on the PC
are odd.
• Images will not be displayed correctly if the display is set
for 256-color (or fewer) display.
—
NOTE:
When using a laptop PC, operation may be interrupted by a warning when the battery is nearly exhausted.
● If there is software which monitors the status of the battery running in the [StartUp] folder…
Close the application, or delete/move its icon from the [StartUp] folder and reboot your PC.
● If you are using your PC’s power management function…
Right-click the [My Computer] icon, then select [Properties]–[System Properties]–[Device Manager]–
[System Devices]–[Advanced Power Management Support]. Desactivate the power management
function.