Frequently asked questions, 9300e series – Jabra 9300E User Manual

Page 6

Advertising
background image

Q a version of the gn9350e and gn9330e usb is labeled

“ms oc” – What is that?

A These wireless headsets are certified to work with the

Microsoft Office Communicator, which uses a different USB
command set than other soft phones.

Q can i use a gn9300e ms oc product With a different

softphone (such as skype, cisco etc.)?

A It will work – but you will lose the ability of remote taking

and ending calls (=“RCC”, Remote Call Control), as the
command set for Skype (and other softphones) is different
than for MS OC.

Q can i use a gn9350e or gn9300e usb (standard version)

product With a ms oc?

A It will also work – but you again will lose the ability of

remote taking and ending calls (= “RCC”), as the standard
version contains a different USB command set than required
for MS OC.

Q does my softphone support the rcc functionality

from gn9300e?

A Please refer to the compatibility matrix at www.jabra.com

Q my softphone is not listed in the compatibility

matrix at WWW.jabra.com – does this means that
i cannot use my gn9350e or gn9330e usb With this
softphone?

A It means, that your softphone does not give you the RCC

functionality. You will have to take/end calls on your PC,
as the softphone is not able to interpret the button
functionality on the headset.

section 3
3.3: soFtphones/usb

Faq

9300e series

FreQuently Asked Questions

Jabra GN9330e USB

Advertising