Troubleshooting – JVC RX-E11S User Manual

Page 39

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37

T

roub

leshooting

Use this chart to help you solve daily operational problems. If
there are any problems you cannot solve, contact your JVC’s
service center.

Power

The power does not come on.

\ The power cord is not plugged in. Plug the power cord into

an AC outlet.

The receiver turns off (enters standby mode).

\ Speakers are overloaded because of high volume.

1. Stop the playback source.
2. Turn on the receiver again, then turn the volume down.

\ Speakers are overloaded because of a short circuit at the

speaker terminals. Check the speaker wiring.
If speaker wiring is not short-circuited, contact your dealer.

\ The receiver is overloaded because of a high voltage.

Consult your dealer after unplugging the power cord.

“OVER HEAT” flashes on the display, then the receiver turns
off.

\ The receiver is overheated because of high volume or long

time usage.
Turn on the receiver again. If the receiver turns off soon,
consult your dealer after unplugging the power cord.

Sound

No sound from speakers.

\ Speaker signal cables are not connected. Check speaker

wiring, then reconnect if necessary (see page 6) after
unplugging the power cord.

\ Connections are incorrect. Check the audio connections

(see pages 7 to 9) after unplugging the power cord.

\ An incorrect source is selected. Select the correct source.

\ Muting is activated. Press MUTING to cancel the mute (see

page 12).

\ An incorrect input mode (analog or digital) is selected.

Select the correct input mode (analog or digital).

Sound from one speaker only.

\ Speaker signal cables are not connected properly. Check

speaker wiring and reconnect if necessary (see page 6)
after unplugging the power cord.

Bass sound is reinforced too much when listening in stereo.

\ Adjust audio position level (see page 12).

Sounds are intermittently distorted by the outside noise such
as a lightning discharge.

\ When you use the digital coaxial connection, the sounds

may be intermittently distorted by the outside noise such as
a lightning discharge but the sound will be restored
automatically. This is not a malfunction.

Remote control

Remote control does not operate as you intend.

\ The remote control is not ready for your intended operation.

Set the mode selector correctly, then press the
corresponding source selecting button or SOUND before
operation.

Remote control does not work.

\ There is an obstruction hiding the remote sensor on the

receiver. Remove the obstruction.

\ Batteries are weak. Replace batteries.

\ The mode selector is set to the incorrect position. Set the

mode selector to the proper position.

Tuner

Continuous hiss or buzzing during FM reception.

\ Incoming signal is too weak. Connect an outdoor FM

antenna or contact your dealer.

\ The station is too far away. Select another station.

\ The wrong antenna is being used. Check with your dealer to

be sure you have the correct antenna.

\ Antennas are not connected properly. Check the

connections.

Occasional cracking noise during FM reception.

\ Ignition noise from automobiles. Move the antenna farther

from automobile traffic.

Troubleshooting

EN37-38RXE11S[US_UX]2.p65

06/12/2004, 21:39

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