Troubleshooting, Roubleshooting, Troubleshooting guide – JVC 1EMN24159 User Manual

Page 44

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44

EN

T

ROUBLESHOOTING

Troubleshooting Guide

If the unit does not perform properly when operated as instructed in this user’s guide, check the following chart once
before calling for service.

5

Symptom

Remedy

T

V

No power

Be sure the power cord is plugged in.
If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to
reset itself.


No picture or sound

Check if the power is on.
Check the outlet connection.
Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
View other TV channels. The problem might be limited to the broadcasting station.
Turn off the power and wait for about 1 minute, then turn it on again.






No color

Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
View other TV channels. The problem might be limited to the broadcasting station.
Adjust the Color in the setup screen.




Sound OK, picture poor

Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.
Adjust Contrast and Brightness in the setup screen.
View other TV channels. The problem might be limited to the broadcasting station.





Picture distorted

When the outside antenna is used, check the wire condition and connection.
View other TV channels. The problem might be limited to the broadcasting station.


Weak picture

Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
Adjust Contrast and Brightness in the setup screen.
View other TV channels. The problem might be limited to the broadcasting station.




Lines or streaks in picture

When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.
View other TV channels. The problem might be limited to the broadcasting station.



Picture blurred

When the outside antenna is used, check the wire condition and connection.
View other TV channels. The problem might be limited to the broadcasting station.


Ghosts in picture

Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.
View other TV channels. The problem might be limited to the broadcasting station.




Bars on TV screen

When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.


Picture rolls vertically

When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.
View other TV channels. The problem might be limited to the broadcasting station.



Different color marks on TV
screen

Move your TV away from nearby electric appliances. Turn off the power and wait 30
minutes before turning it back on.
View other TV channels. The problem might be limited to the broadcasting station.

Poor reception on some
channels

Check the antenna or cable connection to the main unit.
When the outside antenna is used, check the wire condition and connection.
Electrical interference from nearby appliances may affect picture quality.
View other TV channels. The problem might be limited to the broadcasting station.




Picture OK, sound poor

View other TV channels. The problem might be limited to the broadcasting station.

No reception of digital signals

Make sure Autoscan has been completed (Refer to “Auto Channel Scan” on page 14).
Autoscan must be completed when you set up your TV for the first time or move it to
a location where previously unavailable channels are broadcast.
The selected channel may not be broadcasting.
When Autoscan is interrupted and not completed, some channels will not be
received. Make sure to complete Autoscan in the setup screen.


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