Troubleshooting guide – Jacuzzi Tirage Plus PORTABLE WHIRLPOOL SPA User Manual

Page 20

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17

6. Low water flow from jets.

(Continued)

PROBABLE CAUSE

REMEDY

PROBLEM

7. No water flow from jets.

A. Power turned off.
B. Selector switch in OFF.
C. House circuit breaker tripped;

no power to system.

D. Spa circuit protector tripped.
E. High temperature safety switch

tripped.

F. GFCI tripped.
G. Faulty pump or motor.
H. Motor(s) not connected.

I. Jet (or jets) closed.

A. Turn on power at service panel.
B. Select other function.
C. Reset circuit breaker.

D. Reset circuit protector.
E. Reset button on heater after water has

cooled; see *Note if switch continues to
trip.

F. Reset GFCI
G. *
H. Check motor plug connection on System

Control Module.

I. Open jet.

9. Water leakage at pump shaft

(rotating connection between
pump and motor).

A. Worn or damaged pump seal.

A. *

10. Motor will not start.

A. Power off.
B. OFF mode selected.

C. House circuit breaker tripped

or in OFF position.

D. Spa circuit protectors tripped.
E. GFCI tripped.
F. Improper or defective wiring.
G. High temperature safety switch

tripped.

A. Turn on power at service

panel.

B. Select FILTER, HTR/FLTR, or JETS

mode.

C. Reset circuit breaker.

D. Reset circuit protectors.

E. Reset GFCI.
F. *
G. Reset button on heater after water has

cooled; see *Note if switch continues to
trip.

F. Suction or discharge line

partially plugged.

G. Pump running at subnormal

speed.

H. Worn or damaged pump seal.
I. Subnormal voltage.

F. Open jet.

G. *

H. *
I. Call an electrician or your power

company.

A. Clogged strainer(s).
B. Leakage of air into suction line.
C. Vibrating parts attached to

motor support brackets

D. Low water level.
E. Damaged or worn motor

bearings.

F. Impeller rubbing inside case.
G. Debris inside pump.
A. Clean strainer(s).

B. Locate and repair leaks.

C. Tighten fasteners.

D. Add water to normal water level.
E. *

F. *
G. *

8. Noisy pump and motor.

*Note:

The skills and tools necessary for the safe repair of this spa require the services of qualified
service personnel. Contact your Jacuzzi Whirlpool Bath Authorized Service Agent or Dealer.

TROUBLESHOOTING GUIDE

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