Samsung SV-5000 - Manual (Page 52)

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Troubleshooting Guide
Before contacting Samsung authorized service center, perform the following simple checks.
Problem Explanation/Solution
No power. ◆ Check that the power plug is connected to a wall outlet.
◆ Have you pressed the VCR POWER button?
You cannot insert a video cassette. ◆ A video cassette can only be inserted with the window
side up and the safety tab facing you.
◆ Check that the VCR has not been safety-locked ( LOCK
displayed). If so, hold P/STILL ( ) down for at least five
seconds to release it.
The television program was not recorded. ◆ Check the VCR/antenna connections.
◆ Is the VCR tuner properly set?
◆ Check if the safety tab is intact on the cassette.
Timer recording was unsuccessful. ◆ Was the VCR POWER button pressed to activate the timer?
◆ Re-check the recording start/stop time settings.
◆ If there was a power failure or interruption during timer
recording, the recording will have been cancelled.
◆ Check that the channel number selected with the
Timer Program code is correct.
No playback picture or the picture ◆ Press the TRACKING buttons ( or ).
is distorted. ◆ Check to see if you are using a pre-recorded tape.
◆ Check the playback system in the USER SET Menu.
◆ Check the SQPB in the USER SET2 Menu. (See page 31)
You cannot see normal broadcasts. ◆ Check that the source selected using the INPUT button is
the VCR’s tuner.
◆ Check the TV.VCR/antenna connections.
Noise bar or streaks on playback. ◆ Press the TRACKING buttons ( or ) to minimize this effect.
No operation when the: ◆ Check that tape is not already fully wound.
• REW button is pressed ; or
• F.F button is pressed.
When the P/STILL ( ) button is pressed ◆ A still picture may have “noise bars”, depending on the
during playback, the still picture has severe condition of the tape. Press the TRACKING buttons
“noise bar” streaks. ( or ) to minimize this effect.
Incorrect operations or no display. ◆ Use a pencil to press the RESET button and re-initialize
the VCR. All preset data is lost.
If you are unable to solve the problem after reading the above instructions, note:
◆ the model and serial number on the rear of your VCR ;
◆ the warranty information ; and
◆ a clear description of the problem.
Then contact your nearest SAMSUNG authorized service center.
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