Samsung CLP-775 SERIES User Manual
Page 80
Troubleshooting_ 80
Misformed
characters
•
If characters are improperly formed and
producing hollow images, the paper stock may
be too slick. Try different paper. (See "Print
media specifications" on page 92.)
•
If characters are improperly formed and
producing a wavy effect, the scanner unit may
need service. Contact a service representative.
Page skew
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. (See "Print
media specifications" on page 92.)
•
Ensure that the guides are not too tight or too
loose against the paper stack.
Curl or wave
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. Both high
temperature and humidity can cause paper
curl. (See "Print media specifications" on
•
Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Wrinkles or
creases
•
Ensure that the paper is loaded properly.
•
Check the paper type and quality. (See "Print
media specifications" on page 92.)
•
Turn the stack of paper over in the tray. Also try
rotating the paper 180° in the tray.
Back of printouts
are dirty
•
Check for leaking toner. Clean the inside of the
machine. (See "Cleaning the inside" on
•
Clean the fuser belt. (See "Cleaning a fuser
•
The toner cartridge is almost empty.
Condition
Suggested Solutions
A a B b C
A a B b C
A a B b C
A a B b C
A a B b C c
Solid Color or
Black pages
•
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert it.
•
The toner cartridge may be defective. Remove
the toner cartridge and install a new one. (See
"Replacing the toner cartridge" on page 84.)
•
The machine may require repair. Contact a
service representative.
Loose toner
•
Clean the inside of the machine. (See
"Cleaning the inside" on page 65.)
•
Check the paper type and quality. (See "Print
media specifications" on page 92.)
•
Remove the toner cartridge and then, install a
new one. (See "Replacing the toner cartridge"
•
If the problem persists, the machine may
require repair. Contact a service representative.
Character Voids
Character voids are white areas within parts of
characters that should be solid black:
•
If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
•
You may be printing on the wrong surface of
the paper. Remove the paper and turn it
around.
•
The paper may not meet paper specifications.
(See "Print media specifications" on page 92.)
Horizontal stripes
If horizontally aligned black streaks or smears
appear:
•
The toner cartridge may be installed
improperly. Remove the cartridge and reinsert
it.
•
The toner cartridge may be defective. Remove
the toner cartridge and install a new one. (See
"Replacing the toner cartridge" on page 84.)
•
If the problem persists, the machine may
require repair. Contact a service
representative.
Curl
If the printed paper is curled or paper does not
feed into the machine:
•
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
•
Change the printer option and try again. Go to
Printing Preferences, click Paper tab, and
set type to Thin. (See "Opening printing
Condition
Suggested Solutions
A
A
A a B b C
A a B b C
A a B b C
A a B b C
A a B b C