Sabrent Computer Drive User Manual
Page 6

Frequently Asked Questions
1. I need the driver for this device, where can I find it? Are there any Mac OS X drivers available for this device?
This device is “Plug and play;” the drivers are installed automatically by Windows itself.
“Plug and play” functionality also applies to Mac OS X.
2. I followed the instructions, and the “Floppy Disk Drive (A:)” appears under “Device with Removable Storage”,
but when I insert a floppy disk into the drive it doesn’t read/tells me there is no floppy/tells me I need to format
the disk.
After plugging the drive into your computer, make sure you allow a full minute or so before inserting a floppy
disk into the drive. Also, ensure that the floppy disk you are using is 1.44 MB density, as any other density will
not work with this drive. Lastly, make sure that the safety lock on the floppy disk is not on.
3. I plugged in the drive, but nothing is happening. The driver isn’t installing/it isn’t showing up under Computer.
Try connecting the drive directly into a USB port, and NOT through a USB hub or extension. While the Floppy
Drive is completely powered through the USB port, on some Computers, the USB port may not be providing
enough power to daisy chain through a 2
nd
device.
4. The light on the front of the drive flickered on when I plugged it in, but then turned off right away, is that normal?
Yes. The drive light in the front only goes on when it is actively spinning or communicating with your
computer. When you plug it in it quickly communicates with you computer and begins to properly mount, so
the light will flicker on for a second, and then go out. Once you insert a disk and cache or open the files, you
will see the light flicker on and off more frequently.