Sony LF-X1 User Manual

Page 145

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LocationFreeTV

4-103-221-12(1)

145

Troubleshooting

Oth

e

rs

Web

Stripes and noise

• Make sure the TV antenna is securely connected (

1 page 20).

• Keep the antenna cable away from the power cord and other connection

cables.

Problem

Causes and remedies

Cannot connect to the Internet.

• Check if the indicator on the base station is lit.

When not lit:
(Any type of connection)
• Make sure you have selected the correct connection type for your

setup.

• Check the base station settings under the Internet connection setting.
(LAN connection)
• Make sure the LAN cable is securely connected.
• Make sure you are using the correct type of LAN cable (straight-

wired or cross-wired) for your setup.

• To find the cable type you need, see the operating instructions for the

device you want to connect or contact your ISP.

• Your Internet service contract may only allow one device to connect

to the Internet at a time. Make sure no other device is already online.

(DSL connection)
• Make sure the DSL port and the TEL (telephone) port on the splitter

are connected correctly.

• Refer to the operating instructions for the device to confirm that the

DSL modem indicators are properly illuminated.

• For Public Wireless Access, (

1 page 148)

The error message “Cannot connect to
the web server.” appears.

• During wireless connection inside the home, check that the base station

and monitor are communicating.

• Make sure no cables have been disconnected.
• Check the on-screen icon. When the disconnected icon appears, check

the monitor settings (

1 page 45).

• Your Internet service contract may not allow for devices like the

LocationFreeTV or your provider may be experiencing trouble with its
servers. Contact your ISP.

• Select [Set] to the right of [LAN (DHCP/Manual IP address settings)]

at [Internet Connection] on the [Base station] screen, place a check
mark beside [LAN (DHCP Automatic IP address settings)] again, and
then select [Set]. (

1 page 41).

• See “Connecting via LAN (DHCP)” (

1 page 40), clear the check box

for [LAN (DHCP/Manual IP address setting)], and configure the
connection.

• The proxy server settings may not be set properly “Configuring Other

Settings” (

1 page 82). Contact your ISP.

Cannot automatically receive an IP
address from a DHCP server.

• Make sure no cables have been disconnected.
• Your Internet service contract may not allow for devices like the

LocationFreeTV or your provider may be experiencing trouble with its
servers. Contact your ISP.

• See “Connecting via LAN (DHCP)” (

1 page 40), clear the check box

for [LAN (DHCP/Manual IP address setting)], select [set], and
configure the connection.

Connection to the Internet was suddenly
lost.

If using a router, make sure the router’s automatic hang-up function is
turned off.

Part of a web page is not displayed.

• Sometimes a portion of the data for a displayed page is lost during

transmission. Select [Reload] and wait for the page to reload.

• When the link to an image file is broken, the image may not be

displayed.

Problem

Causes and remedies

Continued

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