Samsung C6625 User Manual
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• You may be between service areas. You
should receive a signal when you enter a 
service area.
You forgot a security, PIN, or PUK code.
If you forget or lose this or another code, 
contact the seller or your service provider.
Your display shows white lines.
The display may show white lines if you have 
turned the device on after a long period of 
disuse or if you removed the battery without first 
turning off the device. The display should 
correct itself in a short time.
You enter a number, but the call is not 
dialled.
• Ensure that you have pressed [
].
• Ensure that you have accessed the right
cellular network.
• Ensure that you have not set call barring for
the phone number.
You select a contact to call, but the call 
is not dialled.
• Ensure that the correct number is stored in
the contact information.
• Re-enter and save the number, if necessary.
Another caller cannot hear you 
speaking.
• Ensure that you are not blocking the built-in
microphone.
• Move the built-in microphone closer to your
mouth.
• If using a headset, ensure that it is properly
connected.
The sound quality of a call is poor.
• Ensure that you are not blocking internal
antenna.
• When you are in areas with weak signals,
you may lose reception. Move to another 
area and try again.