Sun proprietary/confidential: internal use only – Sun Microsystems 6900 User Manual

Page 24

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Sun StorEdge 3900 and 6900 2.0 Series Troubleshooting Guide • March 2003

Sun Proprietary/Confidential: Internal Use Only

1. Discover the error by checking one or more of the following messages or files:

■

Storage Automated Diagnostic Environment alerts or email messages

■

/var/adm/messages

■

Sun StorEdge T3+ array

syslog

file

■

Storage Service Processor messages

■

/var/adm/messages.t3

messages

■

/var/adm/log/SEcfglog

file

2. Determine the extent of the problem by using one or more of the following

methods:

■

Review the Storage Automated Diagnostic Environment topology view.

■

Using the Storage Automated Diagnostic Environment revision checking
functionality, determine whether the package or patch is installed.

■

Verify the functionality using one of the following tools:

■

checkdefaultconfig

(1M)

■

cfgadm -al

output

■

luxadm

(1M) output

■

Review the multipathing status using the Sun StorEdge Traffic Manager (MPxIO)
software or

vxdmp

(1M) command.

3. Check the status of a Sun StorEdge T3+ array by using one or more of the

following methods:

■

Review the Storage Automated Diagnostic Environment device monitoring
reports.

■

Run the

checkt3config

(1M) and

showt3

(1M) commands, which check and

display the Sun StorEdge T3+ array configuration.

■

Manually open a Telnet session to the Sun StorEdge T3+ array.

■

Review the

luxadm

(1M) display output.

■

Review the LED status on the Sun StorEdge T3+ array.

■

Review the Explorer Data Collection Utility output, which is located on the
Storage Service Processor.

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