Sirius Satellite Radio Stiletto 2 SL2UG022508 - Manual (Page 42)

79 Operation 80 Operation
Troubleshooting: Internet Radio
Observed Issue What to do… •
A Wi-Fi network does not
appear in the scan list
The wireless network’s name (SSID) may be hidden.
Try selecting <HIDDEN NETWORK> and entering the
network name.
You may be out of range of the wireless network.
Try moving closer to the router and connecting again. •
•
Connection screen shows:
Unable to Connect
You may have entered an incorrect password. Try
entering it again. If the access point is configured for
WEP, we recommend entering your password using
the hex keyboard (available by pressing the Options
button when prompted for a password.)
Only WEP and WPA-PSK are currently supported.
The router may require the entry of the MAC address
of your Stiletto before it will allow you to connect. For
details, please see the Internet Radio section in the
Stiletto 2 User Guide. •
•
•
Now Playing screen
shows:
Channel Unavailable
Connection Error
You may have connected to an open wireless network
that requires additional authentication that is not
currently supported.
An unknown connection problem may have occurred.
Try connecting again. •
•
Now Playing screen
shows:
Channel Unavailable
Signal Lost
You may have moved out of range of the wireless
network. Try moving closer to the router, and then
connect again.
The router may have been turned off or restarted.
Verify that the router is on and connect again. •
•
Troubleshooting: General
If Then
Stiletto 2 does not power on
Check that battery is installed correctly
Check that battery is charged •
•
Displays: “ACqUIRING SIGNAL”
Stiletto 2 is searching for a satellite signal
Check for obstacles above / around satellite
antenna
Change location / avoid obstacles to signal •
•
•
Audio starts and stops
Satellite signal is weak
Check for obstacles to satellite antenna
(see above) •
•
There is no sound
Check that ear buds / antenna headphones are
plugged in correctly •
Stiletto 2 will not start up (or)
Displays: “ERROR”
Software is damaged
Connect Stiletto 2 to your PC using USB cable
Using My SIRIUS Studio, download new software
onto device
Follow instructions included on CD-ROM •
•
•
•
Stiletto 2 isn’t responding to
Media Dial / other buttons
Stiletto is locked. Unlock using Power/Lock
switch (or)
Slide and hold Power/Lock switch down for
5 seconds to turn it off (and)
Slide Power/Lock switch down and release
Remove battery. Wait 10 seconds.
Replace battery. (and) Slide Power/Lock switch
down and release.
•
•
•
•
SIRIUS9471 SL2 Manual_091207.ind79-80 79-80 9/12/07 4:30:10 PM