Before you call for service – Sony KB-6525P User Manual

Page 20

Advertising
background image

20

Please check the following before calling for service. It may save you time and expense.

prObleM

pOssible Cause

sOlutiOn

1

Part or all of Micro-

wave Drawer does not

operate.

Power cord of Microwave Drawer is not com-

•

pletely connected to the electrical outlet.

Power outage.

•

Fuse/circuit breaker at home doesn’t work.

•

Microwave Drawer is in Demo Mode.

•

Make sure the power cord is tightly connected

•

to the outlet.

Check house lights to be sure. Call your local

•

electric company for service.

Replace the fuse or reset the circuit breaker.

•

See page 18 for how to cancel Demo Mode.

•

2

Food in Microwave

Drawer is not heated.

No power to the appliance.

•

Drawer controls improperly set.

•

Drawer is in Demo Mode.

•

See SOLUTION for PROBLEM 1.

•

Check if the controls have been properly set.

•

See page 18.

•

3

Microwave Drawer

light does not work.

Light bulb is loose or burned out.

•

Call for service.

•

4

Touch controls will not

operate.

Control Lock is on.

•

See page 17 to unlock.

•

5

Display flashes.

Power failure.

•

Press Clear pad and reset the clock. If the

•

Microwave Drawer was in use, you must reset

the cooking function.

6

Steam from the vent

During microwaving, steam may come from

•

the right side of the vent.

beFOre yOu Call FOr serviCe

Advertising