Fire suppression system, Hardware support services, Table 5-2. remote support hardware and cables -2 – StorageTek 9710 User Manual

Page 72

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Fire Suppression System

5-2

9710 System Assurance Guide

MR0012J

■

Fire Suppression System

❑

Yes

❑

No

Ensure customer is aware that StorageTek does not supply fire suppression
systems. Any fire suppression system for the 9710 is the customers’
responsibility.

■

Hardware Support Services

❑

Yes

❑

No

StorageTek offers an exclusive remote service to customers which is available
24 hours a day 7 days a week if a problem with the equipment occurs.

Table 5-2 lists the remote support hardware and cables to provide remote
support for the customer.

Software Installation

Scheduled

Completed

Yes/No

Yes/No

Hardware Installation

Delivery schedule completed

Dock hours scheduled

Pre-staging area set

Installation team identified

Site access arranged

Installation hours defined

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Yes/No

Table 5-2. Remote Support Hardware and Cables

Equipment

Description

Part
Number

Ref Number

Modem

9600 Baud

4953

1

Modem
Switches

16 Port MARS+
32 Port MARS+

4954
4955

5
5

Table 5-1. Pre-installation Checklist (Continued)

Item Description

Yes/No

Action Required/Due
Date/Person Responsible

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