Symptom – Socket Mobile Secure Digital Scan Card Series 3 User Manual

Page 51

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ROUBLESHOOTING

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SYMPTOM:

When I press the trigger button, nothing happens.

POSSIBLE REASON

SOLUTION

The hardware button is
defective.

Test the button by assigning a
different program to it and
make sure it works properly.
If needed, use the SocketScan
utility to assign a different
button to trigger the scanner.

You are using an older Palm
Treo and have not assigned
the trigger to Button 1 or 2.

Download the latest ROM for
your device, or use the
SocketScan utility to change
the button assignment to
Button 1 or 2.

SocketScan is configured to
automatically launch Blazer.

Use the SocketScan utility to
either deselect Auto-launch or
to change the Auto-launch
application.

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