Frequently asked questions – Sunbeam Electric Heater User Manual

Page 9

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FINAL ART 5/5/05

& Associates, Inc.

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Q Who should NOT use the heated blanket, heated mattress pad or warming throw?

A The following people should NOT use the heated blanket, heated mattress pad

or warming throw:
• An infant
• A child
• An incapacitated person
• A paraplegic
• A quadriplegic
• A diabetic
• Anyone insensitive to heat such as a person with poor blood circulation
• Anyone who cannot clearly understand the instructions and/or operate the controls

Q What do the Underwriters Laboratories (UL) or (ETL) labels mean? What do either of these

labels mean about safety of Sunbeam warming products?

A Underwriters Laboratories (UL) develops product safety standards for a large range of

products and performs independent tests based on these standards. Products tested by UL
and which have passed all the safety standards are permitted to bear the UL label. Intertek
Testing Services (ETL) is a certified, independent testing organization that tests products in
accordance with UL safety standards and issues the ETL label for those products that meet
the relevant UL standards. All Sunbeam

®

products are tested to UL standards and bear

either the UL or ETL label to indicate that the product meets or exceeds UL/ETL safety
standards for warming products.

Q I have heard that some warming products have EMFs.

What is this?

A EMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire

that has current flowing along its length. Although several studies have been conducted to
evaluate the impact, EMFs have not been proven to be harmful. In any event, Sunbeam

®

has

reduced the strength of EMFs in its blankets/mattress pads/throws to very low levels.

Q What do I do if my pet chews the cord, I lose my control or the control does not operate

properly?

A Please stop using the warming product immediately. Call our Consumer Service number

listed under How to Obtain Warranty Service and ask for instructions on how and where to
send the warming product.

Q My control feels warm to the touch. Is this a problem?

A No. The control will feel warm to the touch when functioning properly.

7

Frequently Asked Questions

OF YOUR WARMING PRODUCT

For questions or support, please visit: www.sunbeam.com

(FAQs continued on next page)

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