System Sensor A05-1003-002 User Manual
Page 17
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If assistance must be sought from the installer or man-
ufacturer, there will be an indication of the tests that
have already been done by the owner’s personnel.
These services can be provided by qualified outside
organizations.
The installers of smoke detector equipped alarm systems
are responsible for providing the owners with the neces-
sary information and training so that their personnel can
maintain the integrity of the alarm system. These respon-
sibilities should include:
• Providing copies of the specifications and installation
instructions for the detectors, control panel, and auxil-
iary devices; wiring diagrams and wire location infor-
mation; and the manufacturer’s recommendations for
isolating the detection system wiring from other elec-
trical wiring to prevent interference and unwanted
alarms.
• Verifying that the alarm system installation meets all
applicable code requirements.
• Completely testing a newly installed, expanded, or
modified alarm system to ensure that all components
are working properly.
• Providing troubleshooting assistance to the owners for
a specified break-in period after installation in case
problems develop.
• Helping the owner set up appropriate Detector
Maintenance and Alarm Logs for the system.
• Providing initial instruction and training to the
owner’s personnel or outside organization which will
be monitoring and maintaining the system.
• Providing troubleshooting assistance if nuisance alarm
problems cannot be solved satisfactorily by the
owner’s personnel or outside organization.
Where to Get Help if the Source of Unwanted
Alarms Can’t be Found
In the event a series of unexplained unwanted alarms
and/or a review of the Alarm Log indicates that a problem
situation exists, the owner should conduct the initial inves-
tigation to find a solution. If the owner’s personnel are
unable to determine the cause for the alarms, the installer
or representative of the manufacturer should be contacted
to help pinpoint the problem.
Manufacturers can be contacted by phone for additional
suggestions. If factory assistance is needed, a factory engi-
neer may be able to explain the source of the problem with
data from your Alarm Log, complete description of your
alarm system including detector model numbers, make and
model number of the control panel and other components,
and a complete summary of all aspects of the problem that
have already been checked.