Troubleshooting – Shure AXS31 User Manual
Page 6
English
6
TROUBLESHOOTING
PROBLEM
INDICATOR STATUS
TRANS-
MITTER
AXR3 RECEIVER
AXR4N RECEIVER
= on
= flickers on loud peaks
SOLUTIONS
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Slide transmitter POWER switch to ON.
•
Make sure battery is inserted properly (+/– battery terminals must
match transmitter terminals).
•
Insert fresh battery.
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Make sure AC adapter is securely plugged into electrical outlet
and into DC input connector on rear panel of receiver.
•
Make sure AC electrical outlet works and supplies proper
voltage.
No sound.
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Slide transmitter MUTE switch to ON.
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Extend antenna(s).
AXR4N receiver antennas should point away
from each other at a 45
°
angle from vertical;
AXR3 receiver
antenna should remain vertical. See Figure 8.
•
Move receiver away from nearby metal objects.
•
Remove obstructions and maintain line of sight between
transmitter and receiver.
•
Move transmitter closer to receiver.
No sound or faint
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Increase transmitter gain until Transmitter Audio Peak light flashes
on loud peaks.
•
Turn up receiver volume control as necessary.
No sound or faint
sound.
POWER
ANTENNA
AUDIO
PEAK
POWER
RF
PEAK
A
B
ON
POWER
LOW BATT
TRANSMITTER
•
Turn up receiver volume control.
•
Check cable connection between receiver and amplifier or mixer.
Sound level from the
receiver is different
from that of a cabled
guitar or microphone.
•
Adjust transmitter gain as necessary.
•
Adjust receiver volume as necessary.
Sound level is different
when you change
guitars.
•
Adjust transmitter gain to compensate for differences between
guitar output levels.
Distortion increases
gradually.
POWER
LOW BATT
•
Replace transmitter battery.
Bursts of noise,
distortion, or other radio
signals interrupt
performance.
ANTENNA
RF
A
B
POWER
LOW BATT
•
If noise occurs when transmitter is turned off, remove or turn off
nearby sources of RF (such as other wireless systems, CB radios,
etc.).
•
Use a wireless system that operates on a different frequency.
Momentary loss of
sound as transmitter is
moved around
performing area
(dropouts).
ANTENNA
RF
A
B
POWER
LOW BATT
•
Reposition receiver and perform walk-through test. If audio
dropouts persist, mark “dead” spots and avoid them during
performance.