Sony SAT-A1 - Manual (Page 85)

Appendix: Other Information 85
If you are unable to resolve problems with your system, please see
“Customer Support” on page 2 for customer support information and
telephone numbers.
Remote control doesn’t work
Y
To operate your components, make sure you’ve programmed the remote
properly. See “Programming the Remote” on page 79. Note: The remote
codes may be erased whenever you remove the batteries. Program the
remote again if you’ve removed or replaced the batteries.
Y
Press the appropriate FUNCTION button for the component you want to
operate.
Y
Check to make sure the batteries are inserted correctly, and that the batteries
are not dead. See page 7.
Y
RF problems: Check that the RF antenna is connected properly and that
you’re using the remote control within operating range of the DSS receiver
(see “Setting Up the RF Antenna” on page 22). Make sure that RF
transmission is enabled (see “Selecting IR/RF Transmission” on page 69).
Make sure the DSS receiver and remote control are using the same security
code (see“Setting the Security Code” on page 70).
Symptom Possible Causes and Remedies