Star Micronics LC-8521 User Manual
Page 83
Troubleshooting guide 75
Incorrect number of lines are 
printed on the page.
Auto line feed with carriage 
return is enabled.
Use the EDS Mode to 
disable auto line feed with 
carriage return (page 32).
The line spacing or leading 
selected by your application 
program is wrong.
Choose a different line 
spacing or leading setting 
from your application.
Dot adjustment is not 
correct.
See “Adjusting the dot 
alignment” on page 71.
Text and graphics are 
malformed.
Print quality is poor.
The ribbon is worn out or 
“used up”.
Replace the ribbon with a 
new one.
The printer is not set up 
correctly for the thickness of 
paper being used.
Set up the printer for the 
paper thickness you are 
using. See “Adjusting for 
paper thickness” on 
page 58.
The print head is damaged.
Return the printer to your 
dealer for repair.
Forms are smudged.
Printing is too dark.
The printer is not set up 
correctly for the thickness of 
paper being used.
Set up the printer for the 
paper thickness you are 
using. See “Adjusting for 
paper thickness” on 
page 58.
The ribbon is jammed, 
twisted, or not set correctly 
between the print head and 
the print head shield.
Make sure that the ribbon 
cassette is installed 
correctly. See “Installing the 
ribbon cassette” on page 6.
Print head shield is damaged 
or missing.
Return it to your dealer for 
repair.
Problem
Possible Cause
Recommended Action