Sony SPP-ID970 - Manual (Page 45)

Additional Information
Additional Information 45 US
Remedy
• Make sure you follow the procedure for storing the
number correctly (pages 23).
• Make sure the number (including the tone and pause
digits) does not exceed 32 digits.
• Store the correct number (pages 23).
• Make sure you have subscribed to Caller ID service.
• Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
• The call is made through company which does not
offer Caller ID service. “OUT OF AREA” will appear
on the display.
• The call was “blocked”. “PRIVATE” will appear on
the display.
• You have answered the call while “** RINGING **”
was displayed. Be sure to answer after the Caller ID
data is displayed.
• Make sure you have subscribed to “Caller ID with call
waiting” service (page 39).
• Make sure nobody is talking with another phone on
the same telephone line.
• Make sure you entered your home area code correctly
(page 13).
• You may need to change the number of digits of the
phone number (page 37).
• This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
• If the call is from an office which uses multiple lines,
the phone number may not match the number you put
in the memory.
• If you have stored the phone number with an outside
line access digit in the Phone Directory because the
phone is connected to a Private Branch Exchange
(PBX), the phone number will not match the Caller ID
data.
• Make sure you have subscribed to visual message
waiting service (see page 40).
• If you move or change your telephone company, reset
this phone (see page 41).
• Wipe the charge terminals of the base unit and the
handset with a soft cloth for better contact of the
charge terminals.
• Make sure the handset is placed on the base unit
properly.
• The battery pack was charged less than 12 hours (due
to power failure, etc.).
• The usage life of the battery has expired and needs
replacement.
Symptom
You hear five short error beeps
and cannot store a number in
the Phone Directory.
Phone Directory dialing is
incorrect.
The caller’s name and/or
phone number does not appear
on the display.
The caller’s name and/or
phone number does not appear
on the display during call
waiting.
You cannot dial the number
from the Caller ID list.
The memory match function
does not work.
You cannot use visual massage
waiting service.
The CHARGE lamp does not
light up when you place the
handset to charge.
The battery duration is short.
Phone
Directory
Caller ID
Power source/battery