Did window – Samsung OfficeServ User Manual

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The call buttons are described below:

Button

Description

Dial

Answer

Drop

Hold

Unhold

,

Transfer, Toggle

Station Park

Orbit Park

Conference

Page

Camp On

Transfer to Voice Mail

,

Call Recording with Voice Mail

Callback

Leave Message

Redirect

Off Hook Voice Announcement (OHVA)

Complete Transfer

Redial

Reestablish


DID Window

The <DID> window imports and displays the DID information set in the iDCS system. Only the
selected DID is displayed in the DID columns of <Incoming Calls> window, <Active Calls>
window, and <Held Calls> window. Other calls are forwarded to the ‘DID call forwarding
number not being serviced’ set in the options.

Also, the DID information exists in the DID column of the <Active Calls> window. If a BLF
group is set in the DID, the <BLF> window will be automatically changed to the set BLF.
The user can select one of the DID list or Queue list from the options.

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