Sony KV 13M42 - Manual (Page 37)

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Other Information
Other Information
Troubleshooting
If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.
No picture, no
sound

Make sure the power cord is plugged in.

If a red light is flashing on the front of your TV for
more than a few minutes, disconnect and reconnect
the power cord to restore the TV. If the problem
continues, call your local service center.

Check the TV/VIDEO settings: when watching TV, set
to TV; when watching video equipment, set to VIDEO
(page 9).

Check your PARENTAL CONTROL settings, (see
pages 21-23).

Make sure the batteries have been inserted correctly
into the remote control.

Try another channel, it could be station trouble.
Poor or no
picture, good
sound

Adjust PICTURE in the VIDEO menu (page 13).

Adjust BRIGHTNESS in the VIDEO menu (page 13).

Check the antenna and/or cable connections (page 3).
Good picture,
no sound

Press
so that MUTING disappears from the
screen (page 9).

Check your AUDIO settings. Your TV may be set to
SAP (page 14).
No color

Adjust COLOR in the VIDEO menu (page 13).
Only snow
appears on the
screen

Check the CABLE setting in the CHANNEL SET UP
menu (page 17).

Check the antenna and/or cable connections (page 3).

Make sure the channel selected is currently
broadcasting.
Dotted lines or
stripes

Adjust the antenna.

Move the TV away from other electronic equipment.
Some electronic equipment can create electrical noise,
which can interfere with TV reception.
Double images
or ghosts

Check your outdoor antenna or call your cable service.
MUTING