Troubleshooting – Shure PGXD User Manual

Page 12

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6

Troubleshooting

Issue

Indicator Status

Solution

No sound or faint

sound

Receiver ready LED on

Verify all sound system connections

Receiver ready LED off

• Turn on transmitter
• Make sure the batteries are installed correctly
• Perform automatic transmitter setup
• Insert fresh batteries

Receiver LED screen off

Make sure AC adapter is securely plugged into

electrical outlet

Transmitter indicator LED

flashing red

Replace transmitter batteries.

LED screen shows dash

and value

Error code displayed. Contact your Shure reseller for

assistance.

Transmitter LED flashes

red for 7 seconds after

attempting to sync

Transmitter and receiver incompatible. Contact your

Shure reseller for assistance.

Noise bursts or

audio dropouts

N/A

• Change receiver and transmitter to a different

channel

• Remove nearby sources of RF interference such

as cordless or cell phones, computers, wireless

routers, media players, digital signal processors,

and security systems.

• Replace transmitter batteries
• If using multiple systems, change the frequency of

one of the active systems

Distortion

Audio LED on receiver

indicates clipping (red)

Reduce transmitter gain

Distortion increases

gradually over time

Transmitter power light

glowing or flashing red

Replace transmitter batteries

Sound level

different from

cabled guitar

or microphone

or when using

different guitars

N/A

Adjust transmitter gain as necessary

Cannot turn

transmitter on

Transmitter LED slowly

flashing red

Replace transmitter batteries

Transmitter LED rapidly

flashing red

Contact your Shure reseller for assistance.

50 ohms

1/4” Output

50 ohms

XLR Output

50 ohms

50 ohms

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